Expectations:
- Arrive 5-10 minutes before your shift begins
- Change into uniform (if applicable) and prepare to start work (bathroom, coffee, etc.)
- Clock in then begin work with a big smile and a positive attitude!
- Open office on time
- Review work-orders and make-ready statuses (be prepared to review with maintenance technician too)
- Check the readiness of units that you are going to show prospects
- The Leasing Office should be open as much as possible during posted hours (exceptions are when showing the property to a prospect):
- If office is closed during regular hours, then post a notice
- If two (or more) people working then space out lunch breaks to keep office open as much as possible
During quiet times:
- Tidy up and sweep the office as needed
- Walk the property
- Greet any tenants
- Pick up any trash
- Look for lease violations and needed exterior maintenance
- Catch up on entering invoices
Also in this section: